Pharmacy emergency service is of great importance

A current survey by Wort & Bild Verlag on the occasion of the Pharmacy Day shows how Germans value the services of the pharmacy close to home, such as the pharmacy emergency service around the clock

Always ready: The local pharmacies guarantee reliable service, even in difficult times

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Around the clock, advice for people in health emergencies, on-site support for customers: Pharmacy Day on June 7, 2020 is a reminder of how important it is to have a pharmacy nearby.

This year Pharmacy Day falls on a Sunday. "While most of the people have this day off, some of the pharmacists on site are now on standby with help and advice for the population," says Andreas Arntzen, CEO of Wort & Bild Verlag. Wort & Bild Verlag took this as an opportunity to conduct a representative survey to examine the importance of the pharmacy emergency service for people in Germany.

83% want a pharmacy nearby

The survey shows what value the emergency service of local pharmacies represents for the people: 85 percent of Germans consider the pharmacy emergency service of the local pharmacies to be very important in order to obtain urgently needed medication in an emergency. Just as many (86 percent) appreciate the fact that a pharmacist is always present at the pharmacy emergency service who can advise them personally if necessary. To have a pharmacy nearby that you can rely on at any time - 83 percent of those surveyed are grateful for this.

76% of parents say: "Fastest help in an emergency"

The pharmacy emergency service is also a valuable service for parents with young children: 82 percent of mothers and fathers with children under the age of 6 find it reassuring that they can get urgently needed medication with young children in an emergency around the clock at a nearby pharmacy receives. Three quarters of parents (76 percent) have found that the quickest help in the event of health problems is at night or at the weekend from the pharmacy emergency service. 72 percent of parents with small children have already used the pharmacy emergency service, four out of ten (38 percent) have even used the advice of a pharmacy on call within the last twelve months.

Under the hashtag #ApothekersindHelden on social media and in a specially created TV commercial on public and private broadcasters, Wort & Bild Verlag will also point out Pharmacy Day on June 7th and the particularly responsible service that the Pharmacists provide year-round. For the current study on Pharmacy Day, the market research institute Ipsos GmbH in Mölln, on behalf of Wort & Bild Verlag, interviewed 1,085 representatively selected people between the ages of 16 and 75 years, including 129 parents with children under 6 years of age.